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• General Info
• Shipping
• Printing Specs
• File Preparation
• Terms of Sale
• Electronic File Submission Guidelines
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It’s EASY – Follow these steps
1. Make a folder and collect all your pictures, fonts, files and a PDF viewer file. Please name your folder using your name and date of submission (last_first_mm_dd_yy).
2. Compress the folder.
a. If using Windows, use ZIP Compression ( www.winzip.com ).
b. If using a Mac, use SIT Compression ( www.stuffit.com ).
3. The compressed file should be no more than 60 MB.
4. If your file is greater than 60MB, please copy all related files to a CD or DVD properly packaged and send it to us by the shipper of your choice.
You may also email your files to us, if less than 10MB in size. If emailing your order, please make sure you include the following in your project folder:
*Company Name
*Contact Person
*Telephone
*Billing Address
*Shipping Address
*Credit Card Information or Method of Payment
*Quantity of Order
*Job Files
Please be patient. Files require more time to upload if they are large, depending on the speed of your internet connection. This is normal.
Please refer to the Electronic File Submission Guidelines for other electronic file submission options.
Canceling Jobs in Progress
Due to our fast turnaround times, all orders are final. We will try our best to cancel your order after it is placed, but this is NOT guaranteed. We will NOT be held responsible if your job is printed after the order has been placed. You must speak to our Customer Service Department to cancel an order. An email is NOT sufficient.
Digital Printing
It’s important to know the difference between digital printing and digital copying. To ensure the quality of your order, AmericanPrintingOnline.com uses real ink. Not toners. Many of our online competitors use toner based products that print waxy, squashed down, crayon-like images produced on copy machines. We print real ink on a printing press at 300-Line Screen producing images as realistic as the finest photography, utilizing advanced and state-of-the-art digital printing technology. You will be astonished at the quality.
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